We expect the utmost from ourselves: Accountability.
We go the extra mile to make certain our customers are satisfied. This is what accountability means to us. An example is the process we use in our uniform rental program. Garments are counted at the time they’re picked up by our route salesman, they’re counted again during the sort process in our plant, and then counted a third time before they’re loaded for delivery. This helps to ensure that every garment picked up for laundering is returned to our customer.
All of this is backed up by our Service Guarantee – in writing! This guarantee promises that we’ll resolve any service issues brought to our attention or you can terminate the service, plus get a refund of your last month’s charges.
Going the distance: Read our “Hanger” story.